• Franklin Lakes, NJ 07417, USA
May 24, 2022
Disys Salt Lake City, UT, USA
Currently, we have several opportunities with a top Fortune 500 Wealth Management company in Fraud & Claims Operations. These roles are set to start by the end of the month. Please see below for more information and apply today with an updated resume. Job Description: Reviews customers' fraudulent transactions/documentation to determine if fraud chargeback rights or compliance rights are available (we would be training each person on a specific chargeback reason and have them specialize in that case type). Will use association chargeback rules and regulations to determine which conditions must be met for that chargeback. Will determine if the fraud claim should be escalated to pre-arbitration and/or arbitration. Contacts customers via email to gather required information for fraud case filing. Maintains customer follow-up within time frames to gather required information and communicate case resolution. Researches and analyzes moderately complex activity using...