Pluralsight

Job Description:Director of Enterprise Customer Success - WestWe are looking for a strategic, operationally minded, data-oriented, results-driven Director of Customer Success to engage, retain, and enable Pluralsight’s Enterprise customers to fully utilize Pluralsight to achieve their desired business outcomes. This role requires you to be a strategic business leader focused on value, with a proven track record in a cloud technology company; one who can develop strategy, drive operational improvements and translate them across the business and with stakeholders. Reporting into our VP of Customer Success, this role owns the customer renewals for a defined portfolio of Pluralsight Enterprise customers in North America, as well as the career development, coaching and management of ~10 Enterprise customer success managers. You will guide and coach your Customer Success Managers on success planning, adoption strategies, and customer escalations. You will work closely with your peer...

This position is also available for employment in these areas:Draper UT, Remote - California, Remote - Colorado, Remote - Illinois, Remote - Massachusetts, Remote - North Carolina, Remote - Texas, Remote - Utah, Remote - WashingtonJob Description:The Opportunity The Director of Software Development for Pluralsight will have responsibility for the delivery of key features or aspects of our product that ensure that our customers are delighted. Reporting to the VP of Software Development or Sr Director of Software Development, you will have visibility and input into how we accomplish key business priorities and will be relied upon to prioritize technical engineering considerations and workstreams to meet those objectives. You will work closely with all parts of our engineering organization, driving priorities and empowering the Software Engineers with the tools necessary for them to deliver. We’re looking for someone with experience building a SaaS product, designing and communicating...