Strategic Staffing Solutions

Customer Service Associate Salt Lake City UT 84116 Contract length: 3 months Pay: 14.80-$16.00 per hr. W2 only Job Description: Responsible for implementing and servicing treasury management products and services that are less complex in nature. Duties may include: Identifying and resolving client issues; acting as a liaison between the client and bank operations, sales officers, vendors, and Relationship Managers to ensure the delivery of quality services and to meet client needs.Identifying trends through tracking and monitoring the client's portfolio to ensure compliance, identify exceptions or suggest products, procedures or services that may streamline the client's interactions.Training clients on products and services to ensure optimal delivery and meet implementation needs.Performing post implementation product usage and customer billing reviews. May attend on-site client visits with manager to learn more about the business. Required...