PFI Tech
Ogden, UT, USA
Responsibilities include: Providing outstanding customer service via phone, email and in-person to Xerox clients. Providing coordination with other Xerox groups and service providers to deliver contracted services to Xerox clients. Delivering and installing paper for a variety of printing devices on a scheduled and AD-HOC basis. Ability to work independently with minimal supervision. Gathering meter reads from print devices. Delivering and installing toner cartridges, toner waste containers and other consumables for a variety of printing devices. Inputting data from predefined forms and applications. Use pre-determined process for ordering paper to be delivered to client locations for distribution. Responsible to all outage situations for inoperative devices requiring consumables, paper or technical service calls. Escalate issues immediately. Printing configuration pages from printers and using printer menus. Perform other duties as required. Job Requirements: Requirements:...