BlackLine Systems
Woodland Hills, UT 84653, USA
Job SummaryThe GTM Operations Analyst will have operational and analytical experience. You will partner with the Customer Training and Partner Success teams to enforce and improve processes, manage metrics and reporting and ensure consistency and maximum efficiency. You will also provide administrative support for our Learning Management System (LMS) and BlackLine U.Roles and Responsibility (list in order of importance) Support operational tasks and metrics for the Partner Training and Certification program. Respond to and address training-related questions/cases from customers, partners, and employees promptly, working with BlackLine Support, as needed. Develop and deliver accurate analyses, reports, dashboards, and ad-hoc requests for the Customer Training and Partner Success teams to optimize efficiency and effectiveness. Support the Learning Management System (LMS) administration, which includes content publishing and managing users. Manage virtual instructor-led training...