2 Training jobs

We are immediately seeking a talented community and customer-engagement developer to join us in helping create the first customer-driven community for our clients. This is a role where you will build, from scratch, our customer-engagement platform, community and engagement strategy. You will support and enable our customers to help themselves and help eachother through our online engagement platform. You must have experience BUILDING online support communities from scratch or through software where there is nothing existing today. Description Lead the efforts to procure and deploy a community platform and knowledge base Oversee a team of trainers, content developers, and learning designers Ensure consistency of internal and external documentation Develop world class self help resources that allow our customers to get effective help Partner with the Product team to produce release notes, and how-to documentation Requirements Successfully deployed and managed a...