5 Customer Service jobs

Life at MX We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you. Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.     Job Purpose   We are looking to add an outstanding Client Strategy Consultant, who has a strong technical background to the FinTech Client Success team. If fostering meaningful business relationships and zealously creating a white-glove experience for FinTech clients is something you excel at, then we want to talk to you.   What you’ll get to do… Become the subject matter expert on MX products and serve as an educator to help inspire adoption with your...

Customer Support Specialist at Pure Storage Lehi, UT Why Pure Pure Storage was founded with the ambitious goal of revolutionizing the computing infrastructure industry.  Today we are building the data platform for the cloud era and we’ve accomplished the first step towards that goal by bringing to market the simplest and most reliable all-flash storage array in history. The full potential impact of our line of "Smart Storage" products is only beginning to be felt as customers discover the benefits and exciting applications that can be built on top of a Pure system. For three straight years, Gartner has named Pure a leader in the Magic Quadrant for Solid-State Arrays. According to IDC, Pure has become a Top 10 data storage vendors faster than any other company in history. We continue to take market share, while achieving record-setting customer satisfaction scores for the enterprise technology industry.  For more information, check...

    Customer Onboarding Specialist Decoding cross border   Zonos is the cross-border technology solution for online retailers and other solutions providers that deal with global ecommerce. As a cloud provider located in St. George, Utah, we contribute strongly to the Silicon Slopes community both in Northern Utah as well as locally.   Overview Zonos seeks an Onboarding Specialist for our Customer Success department. This position will streamline the implementation process for new accounts using Zonos products to sell internationally. Remote applicants welcome!     You will... Assist customers in setting up their cross-border shipping rates. Educate customers on the intricacies of selling cross border. Proactively offer ideas and solutions for successfully selling globally. Ensure ecommerce checkout shipment rating and import duty and tax calculations are properly...

About the Position: Our Client's business is growing and we are looking for an experienced self-starter to fill our Contact Center Director role. The Contact Center Director will be directly responsible for the planning and execution of all contact center operations which includes our patient- and provider-facing contact centers, WFM, and Quality. Required Experience: Must have at least 8+ years of call center leadership and operations experience in rapid growth companies Proven track record in driving sales in an inbound (warm lead) environment Experience leading and scaling small to large call centers Professional presentation delivery (client and internal facing experience) Project management responsibility for department-level projects Omni-channel implementation experience (Chat and/or Email) Preferred Experience: Leadership experience in both inbound B2B and inbound B2C call centers Client facing presentation skills...

We are immediately seeking a talented community and customer-engagement developer to join us in helping create the first customer-driven community for our clients. This is a role where you will build, from scratch, our customer-engagement platform, community and engagement strategy. You will support and enable our customers to help themselves and help eachother through our online engagement platform. You must have experience BUILDING online support communities from scratch or through software where there is nothing existing today. Description Lead the efforts to procure and deploy a community platform and knowledge base Oversee a team of trainers, content developers, and learning designers Ensure consistency of internal and external documentation Develop world class self help resources that allow our customers to get effective help Partner with the Product team to produce release notes, and how-to documentation Requirements Successfully deployed and managed a...